Privacy Policy

At SteamLine Luggage, looking after our customers as best we can is an essential part of everyday operations. With regard to your privacy, here are the details you need to know...

Privacy Policy

This privacy statement is provided by SteamLine Luggage (referred to as 'us', 'our', or 'we' in the statement) for the information of visitors (referred to as 'you' or 'your' in the statement) to our website.

We are committed to ensuring that your privacy is protected. By visiting our website, you consent to the use of your information as set out in this privacy statement. We may change our privacy statement at any time. If we change our privacy statement, we will post the changes on this website.

Owing to the global nature of the Internet, there is a possibility that your information may be transferred to countries outside the European Economic Area. By submitting your information to us, you consent to these transfers.

Please note that this privacy statement is subject to the terms and conditions of use of the SteamLine Luggage website.

Use Of Your Personal Information

We receive and store any information that you enter on our website or give to us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of some of the features provided on this website.

We use the information you provide for such purposes as responding to your requests, customising our online services for you, improving our online services, and communicating with you.

Where you voluntarily provide personal information, the information may be used for analysis, research or customer service purposes only. We will use your data for the purpose for which it was originally provided and it will not be disclosed in any manner that is incompatible with the purpose for which it was obtained.

We will only disclose your data to third parties who are our employees and for purposes in relation to the services we provide to you. In certain cases we share your information with carefully-selected third parties that provide services to you on our behalf. In these cases, we will ensure such third parties only use your data in accordance with our instructions and that adequate safeguards are in place to protect your data.

Other Web Websites

From time to time our website may contain links to other websites. The links are provided for your convenience and any such link does not imply endorsement by us of the website, nor does it imply that there is any association between us and the operators of the website. We are not responsible for the data policies or procedures or the content of these linked websites.

IP Addresses

Steamline Luggage may use the user’s IP address to help diagnose problems with its server, to administer the services and for security purposes.

How We Use Cookies

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. In addition, the website and those of its affiliates and clients may contain advertisements that may contain Cookies.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. In addition, the website and those of its affiliates and clients may contain advertisements that may contain Cookies.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Security

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or willful default.

Mobile Terms of Service

SteamLine Luggage US
Last updated: April 15, 2024

The SteamLine Luggage US mobile message service (the "Service") is operated by SteamLine Luggage (“SteamLine Luggage US”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to SteamLine Luggage US’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of SteamLine Luggage US through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with SteamLine Luggage US. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18776402861 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other SteamLine Luggage US mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18776402861 or email info@steamlineluggage.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Contact Us

If you have any questions about this privacy statement, how we run the website, or wish to know what information we hold on you please contact info@steamlineluggage.com.

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